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With so many changes going on today, the complexities and uncertainties compound the difficulties of making plans for tomorrow. Management must make basic assumptions with reference to Information Technology decisions that have greater ramifications with less and less perfect information.
How can you accommodate higher expectations with a shrinking budget? How do you deal with failures in an ever-decreasing recovery window?
Changes in the marketplace - management today is facing issues such as:
- Increasing expectations in an environment overrun with regulations
- Wireless and mobile access requirements
- Call Center reliance and Data/Voice convergence
- eBusiness and how it's shortened the business cycle and has increased customer reliance on IT processes
Tighter scrutiny - Organizations must protect the privacy of their users. The accounts and personal data have become sanctum sanctorum. Outsourcing with third party partners and Application Service Providers (ASP) is growing in appeal because organizations are transferring risk and gaining efficiencies.
But with this business model comes new threats and vulnerabilities. Guidelines and policies from the FFIEC (Federal Financial Institutions Examination Council) have a direct impact on audits and examinations that financial industries must abide to. The GLBA (Gramm-Leach-Bliley Act) requires a higher level of security and assurances for the confidentiality of data. NCUA (National Credit Union Administration) has developed guidelines where credit unions must develop contingency plans for ALL critical resources. HIPAA (Health Insurance Portability & Accountability Act) has far reaching implications outside the obvious health organizations and it outlines due diligence requirements.
Cyber Communication's expertise extends across all management and telecom IT disciplines, offering strategic development through market research and analysis, management consulting, quality assurance and project management.
Our consultants are industry experts in the fields of Security, Business Continuity, Disaster Recovery Planning, Telcom, Systems Integration, Communications and Information Technology disciplines. As an independent consultancy we offer truly objective advice and assistance to our clients. We have expertise in the associated fields of system selection and evaluation, strategy development and execution, process improvement and optimization, change management, revenue assurance, quality assurance, project management, research and analysis.
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